tpw11

Conisbrough, United Kingdom

Quickly after booking Valérie contacted me to introduce herself and offer help. Valerie arranged our airport transfers and also let me know what room...

Quickly after booking Valérie contacted me to introduce herself and offer help. Valerie arranged our airport transfers and also let me know what room we would be staying in and asked if we wanted twin beds or a double bed. Amazing service from the very start.As promised the driver was waiting with the sign to collect us to take us to the Riadon arrival.On arriving at the Riad we have a wonderful welcome from Valérie and we were given the magic map which is so useful we used it so many times whilst staying there. We were also given tea and pastries on arrival which were stunning and such a nice touch. We were given lots of information and even a mobile phone we could use on our stay should we need Valérie or any help. Never had this anywhere before exceptional service.Our room was lovely, air conditioned and very clean. Everything you could possibly need and water and drink making facilities too. Toiletries and clean towels every day.The breakfasts were fabulous such a selection the only shame was we could not eat it all. Most of it freshly made at the Riad by Saâdia (who was always there to welcome us at the Riad) and the freshly made yoghurt was to die for and the breads stunning I could go on.The location is great also 10 to 15 minutes walk to the main square. The magic map came in handy finding our way back but you soon get the feel for the place and find your bearings.Valérie also booked us an excursion to the Atlas mountains everything was as planned excellent. If you do, do this trip make sure you have comfy shoes there is some difficult walking as part of it.My partner had his birthday while we were there and I had mentioned it to Valérie before we came and on the morning of his birthday at breakfast Valérie brought a cake with a candle and sang bon anniversaire which was so lovely. We ate the cake that night with coffee. Again the coffee stunning.I could write for hours about the Riad and Valérie, Saâdia, Izza and Halima as they were just amazing and so friendly and helpful we honestly could not have asked for more. They felt like friends when we left.Thank you for making our stay so special and we will always come and stay with you when we visit and will tell others also. I hope you are all safe and well and we hope to see you soon.

Alexandru O

I normally don't throw myself in writing a review about anything really but in this particular case, it is worth it. First of all, Valerie is such an amazing...

I normally don't throw myself in writing a review about anything really but in this particular case, it is worth it. First of all, Valerie is such an amazing person and the best host I've ever met. She really knows how to make you feel like home but at the same time safe. From the very beginning, she explained to us everything you would really need to know about a new place/culture, how to get around with people, how to get a good deal, whom to deal with and who to avoid. It's basically like having your own personal tour guide who's there for you with any information at any time and ready to help you with anything you need. For example: as traveling from Europe, I didn't have to use my roaming because she gave us a small phone with credit and with a few important contacts already saved in (as police, taxi, hotel, and her number) As for the place, that's where things get even better. The room we had was absolutely stunning. Perfectly cleaned, with a nice smell and a good vibe. Another amazing place is the terrace where you can go and simply enjoy the sunset, and believe me, it felt like a fairytale. I could not be more grateful for the whole treatment we received from Valerie and her amazing team.I and my friend decided that if we're gonna visit again Marrakesh, we're defo gonna stay at the same place.PS: don't do the mistake to skip the breakfast, that's just gonna make your day !!!!!

karasha12

I can only echo what other's say about this Riad, Valerie and the team. I booked the riad after reading reviews on here, I am so glad I did, after our...

I can only echo what other's say about this Riad, Valerie and the team. I booked the riad after reading reviews on here, I am so glad I did, after our flight was delayed I was worried that we would be arriving late in the night. Contacted Valerie who updated the driver who picked us up promptly from the airport. Valerie stayed up until 2 am waiting to greet us! Next day, she went through do's and don'ts, tips. Also, organised a tour guide which was very helpful to get an idea of the surroundings. Riad is not far from the medina and square. Cleanest hotel I have ever stayed in. Just amazing is all I can say.

BlueSky

Calgary, Canada

Our gracious host, Valerie exceeded all expectations. She met us on the outskirts of Marrakech, so we could follow her, in our rental car, to parking near...

Our gracious host, Valerie exceeded all expectations. She met us on the outskirts of Marrakech, so we could follow her, in our rental car, to parking near the Riad. Then, in the calm of the Riad, with mint tea and Moroccan pastries, she took the time to explain & provide maps to sights & restaurants. She also thoroughly explained transportation options (from taxis to horse carriages). Then she provided us with a mobile phone to use during our stay!We were easily able to walk throughout the medina to the Jemaa el Fna, Mamounia, Bahia and Badi Palaces, Marrakech Museum and preferred Valerie's restaurant recommendations over our own. She arranged taxi transport to and from Majorelle Gardens.The Riad itself & our room were spotless. The room was large with a lovely attached bathroom. We made good use of the convenient room safe, A/C & ample hot water The rooftop terrace was lovely for mint tea or sunset over the medina.Breakfast poolside was delicious, with Moroccan bread, brioche, crepes, fresh orange juice, ample coffee (or tea), selection of jams/honey & Saadia's homemade yogurt.Izza and Halima also assisted in making our stay a pleasure.We would certainly return and would HIGHLY recommend staying at Riad Cherrata!

NJR

Everything positive said about the riad and Valerie (and her staff) is accurate. What a lovely, helpful host. Met at the airport as arranged (and returned...

Everything positive said about the riad and Valerie (and her staff) is accurate. What a lovely, helpful host. Met at the airport as arranged (and returned there on departure), excellent restaurant recommendations: we were only there for 3 nights but very much enjoyed Pepe Nero (less than 10 minute walk) and Al Fassia Aguedal. The latter was by taxi (less than £5 each way c/o the ubiquitous Ali who works with his brother and is Valerie’s “go to”). The walk from the riad to the main square is an eye opener - and eyes must be permanently open, night and day, for mopeds and (slower moving) donkey carts. We used Hotel Ali and another office in the square for currency exchange which was simple and at good rates. In the square there is a cacophony of sound and activity: every imaginable stall plus snake charmers, monkeys on leads, horse and carriage rides, cafes, restaurants - and that was only in daytime! We took the hop on hop off bus and recommend the impressive Badia Palace ruins then enjoy a nearby rooftop drink and/or snack at Kosybar. A great, if short, experience. At times hard work walking in the heat but there’s always Ali and his taxi. Valerie’s breakfasts will keep you going till sunset. My wife dropped her pyjama top in the shower and left it hanging up to dry. We returned that evening to find it had been washed and ironed. Large modern hotels and air conditioned tour buses obviously an option but if you’re only going to Marrakesh once, contact Valerie.