Alexandru O

I normally don't throw myself in writing a review about anything really but in this particular case, it is worth it. First of all, Valerie is such an amazing...

I normally don't throw myself in writing a review about anything really but in this particular case, it is worth it. First of all, Valerie is such an amazing person and the best host I've ever met. She really knows how to make you feel like home but at the same time safe. From the very beginning, she explained to us everything you would really need to know about a new place/culture, how to get around with people, how to get a good deal, whom to deal with and who to avoid. It's basically like having your own personal tour guide who's there for you with any information at any time and ready to help you with anything you need. For example: as traveling from Europe, I didn't have to use my roaming because she gave us a small phone with credit and with a few important contacts already saved in (as police, taxi, hotel, and her number) As for the place, that's where things get even better. The room we had was absolutely stunning. Perfectly cleaned, with a nice smell and a good vibe. Another amazing place is the terrace where you can go and simply enjoy the sunset, and believe me, it felt like a fairytale. I could not be more grateful for the whole treatment we received from Valerie and her amazing team.I and my friend decided that if we're gonna visit again Marrakesh, we're defo gonna stay at the same place.PS: don't do the mistake to skip the breakfast, that's just gonna make your day !!!!!

NJR

Everything positive said about the riad and Valerie (and her staff) is accurate. What a lovely, helpful host. Met at the airport as arranged (and returned...

Everything positive said about the riad and Valerie (and her staff) is accurate. What a lovely, helpful host. Met at the airport as arranged (and returned there on departure), excellent restaurant recommendations: we were only there for 3 nights but very much enjoyed Pepe Nero (less than 10 minute walk) and Al Fassia Aguedal. The latter was by taxi (less than £5 each way c/o the ubiquitous Ali who works with his brother and is Valerie’s “go to”). The walk from the riad to the main square is an eye opener - and eyes must be permanently open, night and day, for mopeds and (slower moving) donkey carts. We used Hotel Ali and another office in the square for currency exchange which was simple and at good rates. In the square there is a cacophony of sound and activity: every imaginable stall plus snake charmers, monkeys on leads, horse and carriage rides, cafes, restaurants - and that was only in daytime! We took the hop on hop off bus and recommend the impressive Badia Palace ruins then enjoy a nearby rooftop drink and/or snack at Kosybar. A great, if short, experience. At times hard work walking in the heat but there’s always Ali and his taxi. Valerie’s breakfasts will keep you going till sunset. My wife dropped her pyjama top in the shower and left it hanging up to dry. We returned that evening to find it had been washed and ironed. Large modern hotels and air conditioned tour buses obviously an option but if you’re only going to Marrakesh once, contact Valerie.

tpw11

Conisbrough, United Kingdom

Quickly after booking Valérie contacted me to introduce herself and offer help. Valerie arranged our airport transfers and also let me know what room...

Quickly after booking Valérie contacted me to introduce herself and offer help. Valerie arranged our airport transfers and also let me know what room we would be staying in and asked if we wanted twin beds or a double bed. Amazing service from the very start.As promised the driver was waiting with the sign to collect us to take us to the Riadon arrival.On arriving at the Riad we have a wonderful welcome from Valérie and we were given the magic map which is so useful we used it so many times whilst staying there. We were also given tea and pastries on arrival which were stunning and such a nice touch. We were given lots of information and even a mobile phone we could use on our stay should we need Valérie or any help. Never had this anywhere before exceptional service.Our room was lovely, air conditioned and very clean. Everything you could possibly need and water and drink making facilities too. Toiletries and clean towels every day.The breakfasts were fabulous such a selection the only shame was we could not eat it all. Most of it freshly made at the Riad by Saâdia (who was always there to welcome us at the Riad) and the freshly made yoghurt was to die for and the breads stunning I could go on.The location is great also 10 to 15 minutes walk to the main square. The magic map came in handy finding our way back but you soon get the feel for the place and find your bearings.Valérie also booked us an excursion to the Atlas mountains everything was as planned excellent. If you do, do this trip make sure you have comfy shoes there is some difficult walking as part of it.My partner had his birthday while we were there and I had mentioned it to Valérie before we came and on the morning of his birthday at breakfast Valérie brought a cake with a candle and sang bon anniversaire which was so lovely. We ate the cake that night with coffee. Again the coffee stunning.I could write for hours about the Riad and Valérie, Saâdia, Izza and Halima as they were just amazing and so friendly and helpful we honestly could not have asked for more. They felt like friends when we left.Thank you for making our stay so special and we will always come and stay with you when we visit and will tell others also. I hope you are all safe and well and we hope to see you soon.

Chris M

Longton, United Kingdom

Well what a superb Riad. Perfect in every way: the location so close to the various souks, the tourist attractions and the central market. All walking...

Well what a superb Riad. Perfect in every way: the location so close to the various souks, the tourist attractions and the central market. All walking distance. Our stay started with a smart and ready taxi driver who was arranged by riad owner (as was our return). Very easy. Then a really helpful sit down chat with owner who spoke English and French about our stay. This was SO useful as was her personal map you will get and mobile phone (on Moroccan tel signal). This made our 4 days so much easier and enjoyable. Superb breakfast - great housekeeper - loved the special yoghurt, the home made breads and pancakes. Full range of places to eat at lunch and dinner of different costs - owner really helpful with suggestions.Comfy beds that were made each morning (room carefully tidied for us too - thanks!). Fresh towels each day. En-suite good and shower huge and warm/hot.The difference with this riad is the personal touch the owner and housekeeper give which made our holiday really enjoyable.Would highly recommend and we hope to return when we can. THANK YOU!

Carlos

Hertfordshire, United Kingdom

Fantastic little hotel, highly recommended.This is an example of a hotel featuring typical Moroccan architecture with beautiful decoration all around,...

Fantastic little hotel, highly recommended.This is an example of a hotel featuring typical Moroccan architecture with beautiful decoration all around, very comfortable areas and rooms, a terrace with one of the most fantastic views of the city, located near the city centre, markets and top restaurants. To top up, the hotel staff are a fantastic bunch. Starting with the owner Valerie who go the extra mile to give you a warm welcome with mint tea and cakes while she provides an extensive explanation and advice of the area, locals, lookouts, maps, tourism, prices, etc. Then you have Saâdia who is in charge of the kitchen providing a delicious breakfast and is always available during your stay. Finally Izza and Halima who keep the hotel perfectly clean and tidy.All-in-all, the hotel offers great location, comfort, super and friendly customer service. We will definitely return!

Daniel

We stayed for 7 nights and had a wonderful time at Riad Cherrata. Valerie and her team are amazing, they will help you as best as they can with any problem....

We stayed for 7 nights and had a wonderful time at Riad Cherrata. Valerie and her team are amazing, they will help you as best as they can with any problem. The "magic map", Valerie made, is so helpful for orientation. We only can confirme all the other positiv comments and if we'll visit Marrakech again, we'll definitely come back to Raid Cherrate!

Coffe lover

United Kingdom

The lady’s are amazing!This is what good service is call absolutely incredible. Very helpful and personal service I felt like a was at home! Incredible...

The lady’s are amazing!This is what good service is call absolutely incredible. Very helpful and personal service I felt like a was at home! Incredible I will definitely go back again! And super recommended if you want to be help and take care of and explain about the city for the 1 time! The maps and explanations where super helpful! Thank you!! And hand made breakfast incredible!!